Gift Card - $40
or 4 payments of $10.00 with
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Billy J Gift Card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
If you would like a hard copy of the gift voucher, please email and alert the customer service team with the recipients name, your name, your address, your email address and the voucher code in full to customerservice@billyj.com.au. There is a $10 fee to post out physical gift cards (express post). Unfortunately at this stage we can only post out physical gift cards to Australian customers.
Please contact our team if you would like a personalised gift card amount at customerservice@billyj.com.au
Returns +
We want you to be completely satisfied with your online purchase. If you change your mind, you will be able to return any full priced item/s for a store credit (with exception for our bridesmaids policy), subject to the following conditions:
- Items must be returned within 30 days of receiving your parcel for International and Domestic customers. We suggest that all items are tried on as soon as they are received to ensure you are able to return items within the timeframe.
- Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached, void of any make up or odours / scents.
Please note: All Items marked as "FINAL SALE" or "50% OFF" are non-returnable and cannot be exchanged or returned for a store credit. However, faulty items deemed faulty by our team, can be returned once our customer service team have been notified. Please note this is communicated across multiple touchpoints on our site including the item listing, checkout, and on your confirmation email. Please note, a $12.00 shipping fee will occur if any sale items are returned without prior approval. If you believe your item may be faulty, please contact our team atcustomerservice@billyj.com.au
We also offer an alternate returns policy for our brides. If you have purchased 3 or more of any dress from our Bridesmaid collection (inclusive of Mon Cheri, Je'taime and L'amour) in one transaction you will be eligible to return these dresses for a full refund should they not suit (postage not included). This is a strict 30 day policy for residents in Australia and 30 days for International orders. If your items arrive outside this time frame a credit will be issued. The timeframe begins from when you receive the dresses. Please note this excludes items that are marked at a discounted price. Please contact our customer service team should you wish to lodge a return for a refund on your bridesmaid dresses. customerservice@billyj.com.au
For more information please click here see our returns policy.
Delivery +
Australian Orders - (typically the next business day, remote 2-3 business days)
Free Express Delivery within Australia for all orders over $150.
Flat rate express shipping $12 for orders under $150.
International Orders
Billy J delivers internationally. For more info on delivery locations click here.
Please note: Express Shipping timeframes do not take into account the packing time at our warehouse.